Tickets
Turn requests into trackable support work
SupportLiveFlagship - P0
StretchSupport
Tickets, inboxes, and help center.
Run support like a serious operator: shared inboxes, structured tickets, request history, and a public knowledge base.
TicketsShared inboxRequest history
Capabilities
StretchSupport keeps Support work moving.
Purpose-built app capabilities, connected to the same workspace identity, data, and controls as the rest of StretchSuite.
Shared inbox
Handle team replies from one accountable queue
Request history
See past conversations before responding
Knowledge links
Attach helpful articles to reduce repeat answers
SLA queues
Prioritize work by response targets and urgency
Part of the suite
A native citizen of your workspace.
StretchSupport is wired into the same platform as every other app: one login, one data model, one control plane.
Opens from your launcher
Launch StretchSupport from StretchWorkspace with the same account and workspace context.
Connected to your data
Records, files, activity, and app context stay reachable from sibling apps in the suite.
Governed by entitlements
Operators decide who gets access, then provision and revoke it from the control plane.
At a glance
- Category
- Support
- Status
- Live
- Audience
- Support teams, clients
- Workspace scope
- Per workspace
Better together
Pairs well with
Apps teams commonly enable alongside StretchSupport.
Add StretchSupport
Bring StretchSupport into your workspace.
Request access and a StretchSuite operator will provision your workspace with the apps you have chosen.