Guide6 min readUpdated 2026-06-01
What a client workspace actually is
Why we believe the client portal era is over, and what replaces it.
A workspace is more than a portal
A client workspace should collect projects, files, approvals, billing context, messages, and support history in one place instead of scattering them across a stack of portals.
Operator control matters
Workspace access remains approval-based so operators can confirm the customer, app entitlements, and support path before exposing protected tools.
Preview versus production
The current dashboard shell demonstrates layout and navigation. Real client workspace access waits on auth/session ownership and route handoff.